Loan Application and Approval Policy

Fins Funding LLC establishes a transparent and structured process for loan applications and approvals. The eligibility criteria include:

• A minimum credit score requirement (as determined by internal underwriting standards)

• Verified income that meets the minimum threshold for repayment capability

• Submission of necessary documentation, including proof of income, identification, and credit history

Application Process:

1. Submission of completed loan application along with required documentation.

2. Initial review to verify applicant information and assess financial eligibility.

3. Credit evaluation and risk assessment.

4. Decision-making process based on established underwriting guidelines.

5. Notification of approval or denial within the specified timeline.

Loan Terms:

• Maximum loan amounts vary based on creditworthiness and income.

• Interest rates are determined based on risk assessment and market conditions.

• Repayment terms range from short-term to long-term options, with flexible installment plans.

Loan decisions are communicated within a reasonable timeframe, ensuring transparency in evaluation criteria and final determination.

Interest Rate and Fee Policy

Fins Funding LLC determines interest rates based on:

• Borrower’s creditworthiness

• Loan type and duration

• Prevailing market conditions

Fees and Charges:

• Origination fees may apply, depending on loan amount and type.

• Prepayment penalties will be clearly disclosed, if applicable.

• Late payment fees are charged in case of overdue installments.

Borrowers will receive a comprehensive breakdown of their total cost of borrowing, including examples and repayment scenarios for full transparency. All interest rates and fees comply with consumer protection and usury laws.

Privacy and Data Security Policy

Fins Funding LLC is committed to protecting customer data and ensuring compliance with data protection laws, including GDPR and CCPA.

Data Collection & Usage:

• Customer information is collected only for loan processing and account management purposes.

• Data is stored securely with encryption and access controls.

• Information will not be shared with third parties without explicit consent, except as required by law.

Security Measures:

• Regular security audits and system updates to safeguard data.

• Secure storage and encrypted communications to prevent unauthorized access.

Customers may request access to or modification of their data through designated channels, ensuring control over personal information.

Repayment and Default Policy

Fins Funding LLC offers multiple repayment options to accommodate borrower convenience:

• Automatic deductions: Scheduled payments from linked bank accounts.

• Manual payments: Online, in-person, or mailed payments.

• Flexible payment schedules: Monthly, bi-weekly, or customized repayment plans.

Consequences of Missed Payments:

• Late fees apply for payments not made by the due date.

• Delinquencies may impact the borrower’s credit score.

• Loan default may result in collection actions, including legal proceedings and asset repossession if applicable.

• Future loan eligibility may be affected.

Borrowers experiencing financial hardship may contact customer service for potential restructuring options.

Customer Service and Complaint Resolution Policy

Fins Funding LLC prioritizes excellent customer service and efficient resolution of concerns.

Customer Support Channels:

• Phone support

• Email assistance

• Live chat on the official website

• Physical office visits (by appointment)

Complaint Resolution Process:

1. Customer submits a complaint via the available support channels.

2. A dedicated representative acknowledges the complaint within 24 hours.

3. Investigation and resolution process within 5-7 business days.

4. If unresolved, escalation to management or regulatory bodies as needed.

Fins Funding LLC is committed to providing professional and responsive support to all customers, ensuring fair and timely resolution of inquiries and disputes.

Effective Date: 16 February 2025
Last Updated:  16 February 2025